Charm

Processing & Shipping:

• All orders are handcrafted and require up to 5 business days for processing before shipment.
• If additional time is needed for any reason, we will notify you within 24 hours of purchase.
• Orders placed on weekends or holidays will begin processing on the next business day.

Tracking:

Tracking information will be emailed once your order ships.

More Questions?

View our full Shipping Policy here.

Refunds & Returns:
As all pieces are custom-made, we do not accept returns, exchanges, or cancellations. Please review your order carefully before purchasing.

Order Issues:
If your item arrives damaged or incorrect, please contact us at courtney@thecarrickbend.com within 7 days.

More Questions?
View our full Refund Policy here.